LUCO Arquitetura e Urbanismo
Last updated: November 8, 2026.
1. Who We Are
LUCO Arquitetura e Urbanismo LTDA, operating under the institutional brand LUCO Arquitetura e Urbanismo, is an architecture, urban design, and territorial planning firm operating in Brazil and Chile.
LUCO is responsible for decisions regarding the processing of personal data collected through this institutional website, in accordance with applicable legislation.
This Privacy Policy explains how we collect, use, share, and protect visitors’ personal data, in accordance with Brazil’s General Personal Data Protection Law (Law No. 13,709/2018 — LGPD) and other applicable regulations.
Institutional website: www.lucoarquiteturaeurbanismo.com.br
Privacy inquiries: contato@lucoarquiteturaeurbanismo.com.br
2. Personal Data We Collect
When using our contact form, visitors may provide:
- Full name;
- Email address;
- Subject of the inquiry;
- Message content.
Technical browsing data, such as IP addresses, browser information, and access logs necessary for the website’s operation, security, and protection, may also be processed.
LUCO recommends that visitors avoid including sensitive personal data in their messages unless strictly necessary for the purpose of their communication.
3. Purposes of Data Processing
Personal data may be used to:
- Respond to inquiries and messages submitted by visitors;
- Evaluate requests for projects, consultancy services, and commercial proposals;
- Maintain professional communications requested by the individuals concerned;
- Ensure the security, integrity, and proper functioning of the website;
- Comply with applicable legal or regulatory obligations.
Data processing is carried out under the relevant legal bases established by the LGPD, including pre-contractual procedures, compliance with legal obligations, legitimate interests where applicable, and consent when required.
Information submitted through contact forms will not automatically be used to subscribe visitors to marketing campaigns.
4. Data Sharing
Personal data provided by visitors may be processed by technology service providers necessary for the website’s operation, security, and communication functions.
The services used include:
- Hostinger: website hosting and email infrastructure.
- Contact Form 7: processing information submitted through contact forms.
- FluentSMTP: authenticated delivery of messages sent through the website.
- Cloudflare Turnstile: security verification to prevent automated access, spam, and other abusive activities.
The processing of this information must comply with the purposes described in this policy and the responsibilities applicable to each service.
Some providers may use technological infrastructure located outside Brazil. Any international transfers of personal data must comply with the requirements and mechanisms established by applicable legislation.
LUCO does not sell personal data provided by visitors through its contact forms.
5. Cookies and Browsing Technologies
LUCO’s institutional website may use cookies and similar technologies to ensure its proper operation, protect contact forms, maintain browsing security, and improve the visitor experience.
These technologies may be classified according to their purposes:
- Necessary cookies: used for essential website functions, security, protection against automated access, and maintaining browsing functionality.
- Performance and analytics cookies: when used, these help us understand general aspects of website usage and identify opportunities for improvement.
- Third-party cookies: may be associated with external services integrated into the website, depending on their functionality and privacy policies.
The use of non-essential cookies is subject to the information, choice, and consent requirements established by applicable legislation.
Visitors may manage cookies through their browser settings and, when available, through the website’s specific privacy controls. Disabling certain technologies may affect some website functions.
6. Links to External Platforms
The website provides links to external platforms, including WhatsApp, LinkedIn, Instagram, Facebook, and YouTube.
When accessing these platforms, visitors are subject to their respective privacy policies and terms of use, as established by the organizations responsible for them.
LUCO recommends reviewing these policies to understand how personal data may be processed.
7. Data Storage and Retention
Personal data submitted through contact forms will be retained for as long as necessary to review and respond to inquiries, develop potential professional relationships, and, where applicable, comply with legal or contractual obligations.
Technical records related to browsing, website operation, and security may be retained for the period necessary for their respective purposes, subject to the conditions of the technological services used.
Once the purposes of processing have been fulfilled, personal data will be deleted or anonymized, except where retention is permitted by applicable legislation.
8. Information Security
LUCO seeks to adopt technical and administrative measures proportionate to the nature of the data processed, aiming to reduce the risks of unauthorized access, loss, alteration, or improper disclosure of information.
Despite the protective measures adopted, no digital environment is entirely free from risks.
If a security incident involving personal data is identified, the appropriate measures will be assessed and implemented in accordance with applicable legislation.
9. Data Subject Rights
Under the LGPD, individuals may request, where applicable:
- Confirmation that their personal data is being processed;
- Access to their personal data;
- Correction of incomplete, inaccurate, or outdated data;
- Anonymization, blocking, or deletion of data in circumstances provided by law;
- Information about the sharing of personal data;
- Data portability, where applicable and in accordance with relevant regulations;
- Information about the possibility of withholding consent and the consequences of doing so;
- Withdrawal of previously granted consent;
- Deletion of data processed on the basis of consent, subject to legal exceptions;
- Objection to processing activities carried out in violation of applicable legislation.
Requests may be submitted to contato@lucoarquiteturaeurbanismo.com.br, using the subject line Privacy and Data Protection.
LUCO may request additional information strictly necessary to verify the requester’s identity and protect personal data against unauthorized access.
Individuals may also submit complaints to Brazil’s National Data Protection Authority (ANPD), subject to the applicable procedures.
10. Updates to This Policy
This Privacy Policy may be updated in response to legal, technological, or operational changes, as well as modifications to the website’s services and functionality.
The current version will be available on this page, together with its last updated date.
Significant changes to personal data processing practices will be communicated whenever required by applicable legislation.
LUCO Arquitetura e Urbanismo
For better cities.